Uttlesford Citizens Advice

Join our Monday team!

Beat the Monday blues and join our lovely Monday team of volunteers in Saffron Walden! We are looking for a special person to welcome clients, answer the telephone,set up appointments and signpost people to other local services.

In this volunteer role you will help clients to determine the next step they need to take in their particular circumstances. You will assess their needs and problems, either over the phone, by email or face to face, and empower them to take the next steps which may include self-help information, signposting to a specialist organisation or in some a cases, an appointment with one of our advisers. (It is important that you are comfortable with using a computer, but otherwise full training will be given.)

So if you are

• flexible, open minded and non-judgmental
• friendly and approachable, and sensitive to the needs of others
• willing to learn and develop skills, to give and receive feedback and to challenge constructively
• aware of issues affecting society and committed to social justice

We would love to hear from you!

For more information, please see our volunteer role description. If you would like to apply for this role, please complete our application form and email it to admin@uttlesfordcab.cabnet.org.uk or send it by post to Barnards Yard, Saffron Walden. CB11 4EB.